Shipping policy
Last updated: September 13, 2026
Big-A-Cables provides free standard shipping on eligible orders delivered to physical street addresses within the 48 contiguous United States and Washington, D.C. No minimum purchase is required.
Shipping Locations
Orders may ship from our warehouses in California, Texas, or Pennsylvania. Whenever inventory allows, we select the warehouse best positioned to serve the delivery address.
Where We Ship
We currently ship to physical street addresses throughout the 48 contiguous United States and Washington, D.C.
We can also ship to military bases and military addresses within the contiguous United States when the address accepts standard ground delivery.
Locations We Cannot Serve
At this time, we’re unable to ship to:
- P.O. boxes
- APO, FPO, and DPO addresses
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- American Samoa
- Northern Mariana Islands
- International destinations
- Other U.S. territories or locations that cannot receive standard ground delivery
A valid physical street address that accepts ground delivery is required.
Order Processing
Orders placed before 3:00 p.m. Eastern Time on regular business days typically ship the same day. Orders placed after the cutoff time, on weekends, or on holidays are generally processed on the next business day.
Processing may take longer due to product availability, address verification, unusually large orders, weather, holidays, or other circumstances beyond our control.
Delivery Times
Most orders arrive within approximately 3 business days after shipment. Delivery times are estimates and are not guaranteed unless a guaranteed delivery service is specifically stated at checkout.
Carrier delays caused by weather, holidays, service interruptions, incorrect addresses, or other circumstances beyond our control may affect delivery.
Shipping Charges
Eligible orders receive free standard shipping. Additional charges may apply to expedited delivery, oversized or unusually heavy shipments, special-order products, or other services requested by the customer. Any applicable charge will be shown at checkout or provided in a custom quote before the order is completed.
Large and Freight Orders
Large, heavy, palletized, or oversized orders may require freight delivery or a custom shipping arrangement. Please contact us with the product SKUs and quantities so we can confirm availability and delivery requirements.
Freight deliveries may require someone to be present to accept and inspect the shipment. Additional services—including liftgate delivery, inside delivery, limited-access delivery, or appointment delivery—may require prior arrangement.
Tracking Information
Once your order ships, tracking information will be emailed to the address provided with the order. Tracking activity may take additional time to appear after the shipping label is created.
Address Changes and Order Changes
Please review your shipping address carefully before completing your order. Contact us immediately if you need to request a change.
We cannot guarantee that an address or order can be changed after it has been processed or released for shipment.
Damaged, Missing, or Incorrect Shipments
Please inspect your shipment promptly after delivery. If a product arrives damaged, an item is missing, or you receive an incorrect product, contact us as soon as possible with your order number and photographs of the product and packaging when applicable.
Keep the product, original packaging, and shipping materials until we provide further instructions.
Questions About Shipping?
Call us: 267-507-5660
Email us: sales@bigacables.com
For a shorter overview of our shipping benefits and service area, visit our Shipping & Delivery page.